Terms & Conditions

Check-in and check-out

  • Check-in 2:30pm
  • Check-out 11am

Deposits & Payment

Australia

  • We require a 50% deposit or credit card details (credit cards are not processed until arrival) at time of booking.
  • Full tariff is payable for “no show”.
  • Visa & Mastercard.

Overseas

  • Payment in full due at time of booking.
  • Visa & Mastercard.

Cancellations

  • Australia: cancellations within 14 days of arrival will be fully debited.
  • Overseas: cancellations more than 14 days prior to arrival date are eligible for refund.
  • Refunds for cancellations less than 14 days prior to arrival date will be made in extenuating circumstances or where we have been able to re-sell the accommodation.
  • A $50 handling fee applies to all refunds.

Smoking

We offer a smoke-free environment. Smoking is only permitted outside away from guest areas.

trip advisor